Retail Operative FAQ

What kind of work will I be involved in?
We offer a wide range of work, and jobs vary per location. Here are only a few examples of what you could be doing for Retail Forge: Mystery Shopping a...
Tue, 15 Apr, 2014 at 2:22 PM
I don't have any experience, is training available?
Yes! We offer training to everyone and you can register for this once you have access to your account.
Tue, 28 Jan, 2014 at 9:07 PM
My account has been approved and I have received my login details. Will I be able to view and accept work straight away?
Once you have completed a short assessment, you will be able to access all available opportunities based on your application and experience. We have a numbe...
Thu, 6 Feb, 2014 at 7:38 AM
How do I find out about job specific pay?
Pay differs for each job, the fee we offer you will be given for each job you are assigned. On your first job allocation, we will take payment details from ...
Thu, 6 Feb, 2014 at 7:38 AM
I've lost my password. Help!
You can reset your password by clicking here. You should receive an email with a reset link, if you don't receive it within 10 minutes please check your...
Sat, 25 Jan, 2014 at 3:41 PM
I've uploaded documents. Can you acknowledge receipt of these?
If you upload documents or images to your profile, you will be able to view these on My Profile. If you are able to view these then there's no need to c...
Thu, 6 Feb, 2014 at 7:38 AM
Can I complete the assessments before training?
Yes you can. If you'd prefer to wait until after your training then that's fine.
Tue, 4 Feb, 2014 at 4:31 PM
Can you assign me to an available job?
Please do not contact us about job opportunities in your area. We will contact you if we find matching work by email or telephone. Alternatively, you will b...
Tue, 4 Feb, 2014 at 4:32 PM
Do I need to visit a shop for my Mystery Shopping Assessment?
Yes, you do have to visit a physical store to complete your mystery shopping assessment. We recommend operatives visit a location as part of your routine,...
Fri, 7 Feb, 2014 at 12:39 PM
I have completed the assessments and training. What next?
You will be contacted once work is available in your area. You can also check Open Opportunities when you are logged in as we also post available work on th...
Mon, 24 Feb, 2014 at 8:39 AM